Privacy Policy

We are pleased that you are visiting our website and interested in our amusement park. This privacy policy explains what personal data we collect when you access our website www.lochmuehle.de, how we use it, and what data is collected in connection with a visit to the park or a job application. This policy also serves to fulfill our information obligations under Art. 13 of the EU General Data Protection Regulation (GDPR).

We take the protection of your personal data seriously and always process it in accordance with applicable data protection laws, especially the GDPR. This policy aims to provide you with full transparency regarding the type, scope, and purpose of the personal data we process and your rights as a data subject.

Controller (as per GDPR):

Unternehmen: Freizeitpark Lochmühle GmbH
Managing Director: Christine Zwermann-Meyer
Address: D-61273 Wehrheim, Germany
Phone: +49 (0)6175 790060
Fax: +49 (0)6175 790075
Email: info@lochmuehle.de

Your Rights as a Data Subject (Articles 15–21 GDPR):

  • Access (Art. 15): Learn what personal data we process about you and for what purposes.
  • Rectification (Art. 16): Have inaccurate or incomplete data corrected.
  • Erasure (Art. 17): Request deletion of your data unless legally required to retain it.
  • Restriction (Art. 18): Request processing to be limited, e.g., if accuracy is disputed.
  • Data Portability (Art. 20): Receive your data in a machine-readable format or request transfer to another controller.
  • Withdrawal of Consent (Art. 7(3)): Withdraw any consent previously given, with effect for the future.
  • Lodge a Complaint (Art. 77): File a complaint with a supervisory authority if you believe your data is being processed unlawfully.

Supervisory Authority:
A list of relevant authorities can be found here: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Purpose and Legal Basis of Data Processing
We process personal data only for:

  • the purposes stated in this privacy policy,
  • fulfilling contractual obligations,
  • compliance with legal requirements,
  • or where you have given us explicit consent.

No data is passed to third parties unless:

  • you have given your consent,
  • it is necessary for contractual purposes,
  • it is legally required, or
  • it is in our legitimate interest and no overriding interests of yours conflict.

Storage and Deletion of Data
We store your personal data only as long as necessary for the intended purpose or as required by law. Once no longer needed or legally required, your data will be routinely deleted or blocked.

Job applications are deleted 3–6 months after the process concludes unless retention is legally or contractually justified.

Data Collected via Online Shop
Data provided during the ordering process is collected solely for order fulfillment. Your data is stored and processed internally and will not be shared with third parties.

General Website Data Collection
When visiting our website, technical information such as browser type, operating system, and IP address is automatically collected. This is necessary for website functionality and is not linked to your identity.

Cookies
Cookies help manage your connection to our website and optimize content. All cookies used are technical and do not contain personal data.

You can block cookies in your browser settings. However, doing so may limit the functionality of some pages.

Registration on Our Website
We collect your name, address, and contact details during registration. As a registered user, you can access exclusive content and modify or delete your data at any time.

Paid Services
Wenn wir kostenpflichtige Leistungen für Sie erbringen, fragen wir Daten ab, wie z. B. Zahlungsangaben, um Ihre Bestellung ausführen zu können. Wir speichern diese Daten in unseren Systemen bis die gesetzlichen Aufbewahrungsfristen abgelaufen sind.

SSL Encryption
To protect your data during transmission, we use state-of-the-art encryption (e.g., SSL via HTTPS).

Contact Forms and Email Inquiries

If you contact us via form or email, your data is used to process your inquiry. The data will be deleted once your inquiry is resolved, unless legal obligations require otherwise.

Legal basis: Art. 6(1)(b) and Art. 6(1)(f) GDPR.

GoogleAnalytics
Not used on this website.

YouTube
We embed videos from YouTube. When viewing a page with an embedded video, YouTube and Google may collect data, particularly if you are logged in to your YouTube account.

You can prevent this by logging out before visiting our site. YouTube privacy policy: https://www.google.de/intl/de/policies/privacy/ 

Applications and Recruitment
Data from applications is processed under §26 BDSG for the purpose of evaluating and managing your application. If required for legal purposes, we may process data based on Art. 6(1)(f) GDPR. Prolonged storage is only with your written consent.

Please ensure secure submission of your documents (via encrypted email or by post).

Updates to This Policy
We reserve the right to amend this privacy policy at any time in accordance with legal requirements or technical updates.

Video Surveillance in the Park
Parts of the publicly accessible areas are under video surveillance for safety reasons. These areas are clearly marked. Footage is automatically deleted within a few days, unless required for legal purposes.

Legal basis: Art. 6(1)(f) GDPR

Purpose: Visitor safety, property protection, prevention of crime

Ride Photography (e.g., Tractor Ride)
While using certain attractions, such as the tractor ride, photos are taken and offered for purchase at the exit.
All photos are automatically and irreversibly deleted at the end of the day for data protection reasons.

Questions About Data Protection
If you have any questions regarding data protection, please contact us at: info@lochmuehle.de

Supervisory Authority for Hesse, Germany
The Hessian Commissioner for Data Protection and Freedom of Information (HBDI): https://datenschutz.hessen.de/